What you're agreeing to

Last updated September 2026.

The agreement

• A twelve-month term
• Billed monthly in arrears, with nothing collected upfront
• Priced per active site, per month, excluding GST
• The rate improves as you add sites, and does not worsen as you grow

What "a site" means

A site is a licensed service. Your bill follows how many are active: opening one is charged from the next invoice, and closing one stops being charged. Growing may move you into a better band, and that happens automatically rather than on request.

What's included

• Every module, at every size, with no tier unlocking compliance features
• Onboarding, training and migration of your existing data
• Support for every customer, 9am to 6pm Monday to Friday
• The seven-year record retention the Funding Handbook requires

There are no set-up fees and no per-user charges.

Your data

Your data remains yours. You can export it at any time and we will help you do so. There is no exit fee. How that data is handled is covered by our privacy statement.

Changes

Pricing published on this site applies to new agreements. An existing agreement is not re-priced mid-term. If terms change we will tell customers directly rather than relying on you noticing an updated page.

Questions

If your organisation needs something specific written into an agreement, ask before you sign. Get in touch and we will talk about it.